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FAQ
When will the BleeqUp glasses be officially launched?
The BleeqUp glasses are scheduled for an official launch in spring 2025. We will keep you informed in advance.
Why place a deposit before the campaign starts?
To show our appreciation for your early trust and support, we're offering an exclusive discount on BleeqUp glasses. Simply pay a $9.9 deposit now to secure the best price and save $150.
I've made a deposit but now I'm having second thoughts. What's the process for getting a refund?
If you no longer wish to purchase the product, you can request a refund for your deposit. Simply email support@bleequp.com from the email address you used to reserve the discount, and we will process your refund within 7 working days.
Why should I need to use the same email address to place the deposit and place an order on Kickstarter?
To ensure a smooth refund process, we will match the Kickstarter email address to our pre-order list to verify if the Kickstarter backer has placed a deposit. Please make sure that the email address that you use to place the deposit order matches your Kickstarter account's email address.
How many deposit orders can I make?
Each account can place only one deposit. Each deposit grants a discount for one BleeqUp glasses purchase and can be applied to a single Kickstarter order.
Are the BleeqUp glasses shipped worldwide?
Yes, BleeqUp glasses supports global shipping, with the exception of some remote areas.
How does BleeqUp compare to other smart glasses?
BleeqUp is the first cycling camera glasses designed specifically for cycling. It offers up to 5 hours of video recording, high-quality open-ear audio, and smart safety features—helping riders stay focused and ride smarter.
Can the BleeqUp glasses be adapted for prescription lenses?
Yes, the glasses are customizable to fit prescription lenses, so you can enjoy smart features without compromising your vision.
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